Gladewater is in Gregg & Upshur counties. Here is who supplies the water, who fixes which side of the meter, and how old the houses are, with a source for every fact.
Typically, the responsibility delineation between upper lateral (home owners) and lower lateral (City) is at the City cleanout., which shall be at least 15 feet from the home or business in a city easement or 3 feet from the curb or street on public right-of-wSource
Plumbing permits
City of Gladewater Building Inspector
No phone published; see the city’s permits page. Source
Local notes
Water, freezes, permits
Where the water comes from: CITY OF GLADEWATER is Surface water.Source
The freeze of February 2021: Boil-water notice; some residents without water and the city distributed water; on Feb 22, 2021 service was improving but the boil notice remained (still in place Feb 23); residential leaks appeared as lines thawed.Source
Freezing nights: 35.1 nights a year at or below 32°F at Longview East Texas Regional Airport (NOAA normals, 1991–2020). Pipes in attics, crawl spaces and outside walls are the ones that burst. Source