Kilgore is in Gregg & Rusk counties. Here is who supplies the water, who fixes which side of the meter, and how old the houses are, with a source for every fact.
After hours: (903) 983-1559. Customer service: (903) 984-5081. Source
Your side of the meter
Who fixes what
The point of delivery for the city's water shall be the connection on the customer's side of the city's water meter.Source
Sewer
City side, your side
The city shall assume all responsibility for wastewater services and facilities up to the right-of-way. The customer shall assume all responsibility from the right-of-way or property lineSource
Where the water comes from: The City's Surface Water Treatment Plant draws water from the reservoir constructed adjacent to the plant site, which stores water pumped from the Sabine River.Source
Hardness, from the water report: about 40 ppm. Source
The freeze of February 2021: Massive water loss left the city unable to supply water; citywide boil-water notice (listed Feb 17-20, 2021); rescinded Tue Feb 23, 2021.Source
Freezing nights: 35.1 nights a year at or below 32°F at Longview East Texas Regional Airport (NOAA normals, 1991–2020). Pipes in attics, crawl spaces and outside walls are the ones that burst. Source