Whitehouse is in Smith County. Here is who supplies the water, who fixes which side of the meter, and how old the houses are, with a source for every fact.
City of WhitehouseCan depend on your address; check your water bill
ZIP codes
75791ZIP areas covering most of the town
Some problems aren’t a plumber’s
The city’s own numbers.
Water supplier
City of Whitehouse
After hours: 903-245-8274. Customer service: 903-510-7500 Option #1. Source
Your side of the meter
Who fixes what
The city owns the portion from the main to the water meter, including the water meter. The property owner is responsible for the portion from the meter to the point it enters the home or businessSource
Plumbing permits
City of Whitehouse Building Permits and Inspections
Where the water comes from: Our drinking water is obtained primarily from ground water sources in Smith County. City of Whitehouse wells draw from the Carrizo-Wilcox aquifer located in Smith County. City of Whitehouse purchases supplementary water Source
Hardness, from the water report: Total Hardness 4.51 ppm. Source
The freeze of February 2021: City boil-water notice for low distribution pressure (listed in KLTV's Feb 17-20, 2021 roundup); on Mon Feb 22 most customers were without water after overnight usage outran supply; still under boil notice Feb 23, 2021.Source
Freezing nights: 29.1 nights a year at or below 32°F at Tyler Pounds Field (NOAA normals, 1991–2020). Pipes in attics, crawl spaces and outside walls are the ones that burst. Source